Refund policy

🍑 Peachy & Pine Return Policy

At Peachy & Pine, we want you to love everything you order! If something isn’t quite right, we offer store credit so you can find something you love even more.

Return Time Frame

  • Returns must be requested within 7 days of delivery (shipped orders) or 7 days of pickup notification (local orders).
  • For local pickup orders, the 7-day return window begins when you are notified your order is ready—not when it is picked up.
  • Orders left unclaimed do not extend the return window.
  • Return requests submitted after 7 days will not be accepted.

Return Eligibility

  • Items must be unused, unworn, unwashed, and in original condition with tags attached.
  • All returns must be approved and assigned a Return Merchandise Authorization (RMA) before being dropped off or shipped.

Approved Return Deadline

  • Once your return is approved and an RMA is issued, the item(s) must be dropped off (local returns) or shipped within 7 days of approval.
  • Returns not dropped off or shipped within this timeframe may be denied, and the RMA may be canceled.

Non-Returnable Items

The following items are not eligible for return:

  • Custom or made-to-order items (including T-shirts)
  • Clearance and final sale items
  • Personalized items
  • Swimsuits (for hygiene reasons)

How to Return

  1. Log into your account on our website and submit your return request within 7 days.
  2. Select the item(s) and provide your reason for the return.
  3. Once approved, you will receive an RMA and return instructions.
  4. Do not drop off or ship items without an approved RMA.
  5. Customers are responsible for return shipping unless the item is defective or we made an error.

Store Credit

  • Store credit is issued after your return is received and inspected.
  • Original shipping charges are non-refundable.
  • Store credit expires 12 months from the date it is issued.
  • Items purchased using store credit are final sale and are not eligible for return or additional store credit.

Preorder Returns

  • Preorders follow the same return guidelines listed above.
  • Customers are limited to 5 preorder item returns per calendar year.
  • Once the 5-item limit has been reached, no additional preorder returns will be accepted for the remainder of the calendar year.
  • The limit applies to the total number of preorder items returned, regardless of the number of orders placed.

Damaged or Defective Items

  • Please contact us within 7 days of delivery or pickup notification.
  • Include photos of the damaged or defective item.
  • If the item is confirmed to be defective or we made an error, we will replace it (when available) or issue store credit at no additional cost.

Exchanges

We do not offer direct exchanges. If your return is approved, store credit will be issued so you can place a new order.

International Orders

Customers are responsible for return shipping costs and any applicable customs fees.

Excessive Returns

Peachy & Pine reserves the right to refuse returns or limit future return privileges in cases of excessive, abusive, or policy-violating return activity.

Questions?

📧 info@peachyandpine.com